Response to the consultation on bank accounts

Social Platform response to the consultation on bank accounts.
To a large extent, we agree with the Commission analysis in the consultation paper on access to a basic payment account:
“access to basic financial services ensures that consumers enjoy all the benefits of the internal market and fully participate in
the economic and social life of today’s modern society”. However, as access to a basic payment account is a Service of General Interest, as recognised also by the Economic and Social Committee, we consider it is more appropriate to use the term “user” rather than “consumer”.

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